Part I · Triggering
01SaliencyFreeCan they notice it above the noise?
ContrastAlerts, and the channels they rideEnvironmental and ambient cuesKnow your user, and use what they already carryBorrow what the brain can't ignoreSwitch senses, and protect the channel
02Decoding & TrustCan they instantly understand it?
Anchor to what they already knowGet specificMind the signal budgetDo the work for them, in contextResignify a signal they already react toMake lying expensive (the handicap)Share the downside (skin in the game)Borrow third-party credibilityTurn single signals into reputationStay coherent, and admit the flawsLoad trust into the wrapper (meta-signals)SkeuomorphismIcon + label pairing
03OpportunityIs the ability + motivation pair above the line right now?
Signal: when nothing needs movingSpark: when the will is missingFacilitator: when the power is missingKnow when not to fireRe-diagnose at every step
Part II · Ability
04Cognitive AbilityIs it mentally easy: low knowledge, low thinking?
Free the benchOffload it to the worldSpell out the procedureChunk itRecognition over recallOne thing at a timeSet a sane defaultReuse the library, don't rebuild itScaffold and train, build the user upProtect the autopilot, and build one on purposeAdd friction where the mistake is expensiveOnboarding as first-value pathTemplates & presets / "taste of power"Simulations & safe practiceChoice reduction
05Physical AbilityIs the bodily action easy: low dexterity, few steps?
Fitts itPut the skill in the object: affordancesMake the wrong move impossible: constraintsForgiving targetsCut the movementsDesign for the body in contextBuild the apparatusPhysical friction as a guardAccessibility / inclusive designDelegate to device sensors
06Resource AbilityDo they have the time, money and tools at the right moment?
Need lessProvide the resource directlyHelp them get itBring the behavior to the resourceSpread cost over timePooling / sharingRent vs. ownZero-setup
Part III · Motivation: the promise of value
07Existencesurvival, stability, security, money, time, certainty
Promise it with certaintyFrame it as a loss avoidedSell the certainty itselfShow the projectionShow the gain against a referencePromise continuityLet them hold it firstScarcity and urgency, only realMoney, with careReduce uncertainty / increase predictability
08Relatednessbelonging, status, esteem, recognition, connection
Show others doing itShow who's waitingPreview the stageShow the roomGive firstLet them commit in publicCompare them to their neighborsMake the invitation a giftProtect them from the audienceAuthority & validation
09Growthmastery, progress, achievement, purpose, self-actualization
Give them a tasteShow the ladder, sell the next rungStart the count above zeroShow someone like them who made itPromise what they'll do, not what they'll getMake the purpose concreteMake trying cheapKeep the challenge just above the skillOpen a loopGamification / ludificationStreaks & consistencyVariable rewardsCompletion & closureSelf-image alignment
Part IV · Value evident: the realization of value
10How to Make Value EvidentDid they notice it worked?
Close the loopDeliver it fastPay in kindBuild a value-evidencing behaviorReport the third-party landingShow the before against the afterDeliver it where they already areGive an honest proxy while it cooksMake the win loud, and tell it as a story
Part VI · System & time
12System SimplificationRemove the behavior instead of optimizing it.
Delete the behaviorMerge and chunkResequenceAutomate a whole sub-flowSubstitute the chainRemove dependencies and actorsMove the work off the userCritical-path focus
13Sustaining vs. InitiatingTurn a behavior into a habit.
From external trigger to internalRepetition, protectedStack it on a routineBuild the identityStreaks, with a safety netVariable rewards, on a leashKeep the receipts comingShrink the decisions, hold the contextDesign the recoveryRitualization
14Chaining & Self-Triggering SystemsOne behavior triggers the next.
Completion as triggerReward, then promptLeave a loop openCarry the stateHand off across actorsUse the fresh startsLet momentum lower the bar